Consent
When you email us or request guidance, you provide consent to process relevant information.
Data protection
GDPR Notice
This notice explains how metallic-crest supports the rights of individuals under the General Data Protection Regulation.
Controller information
metallic-crest acts as the data controller for advisory communications and service records.
Legal basis
Why we process data
Contractual necessity
We process data to deliver services you request and to maintain continuity.
Legitimate interests
We keep minimal records for service quality and compliance monitoring.
Your rights
Access, portability, and deletion
You may request a copy of your data, corrections, or deletion where applicable.
- Right to access and correct your data
- Right to restrict processing in certain cases
- Right to object to non-essential processing
How to contact us
Send requests to [email protected]. We respond within a reasonable timeframe.
International data transfers
When students are based outside Canada, we handle transfers with safeguards and minimal data scope.
Retention
How long we keep data
We retain personal data only for as long as needed to fulfill advisory obligations and legal requirements.